Privacy Policy
Time2invest Pty Ltd ACN 656 823 424 trading as Cambridge Capital and its related companies (collectively referred to as “Cambridge Capital”, “us” or “we”) respect the privacy and security of your Personal Information, as defined below, and comply with the requirements of the Australian Privacy Principles (“APP”) under the Privacy Act 1988 (Cth) (“the Act”).
This Privacy Policy describes our current policies and practices in relation to the handling and use of personal. It also covers additional information on how we manage your personal information collected in connection with a credit application, or a loan facility.
Strive to protecting your privacy
We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of the personal information we hold about you and what we do with that information.
Any personal information we collect about you will be used only for the purposes for which we collected it, or as allowed under the law. It is important to us that you are confident that we will protect any personal information we hold about you. Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988 (Cth)
Personal information
When we refer to personal information, we mean information from which your identity can reasonably be deduced. This information may include an opinion about you.
The personal information we hold about you may also include credit information. Credit information is information used to assess your eligibility to be provided with finance and may include any finance that you have outstanding, your repayment history and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies.
The kinds of personal information we may collect about you include your name, postal address, email address, telephone numbers, date of birth, account details, financial information, occupation and any other information we may need to identify you.
When you directly applying for finance through Cambridge Capital, we may also ask for the number and ages of your dependants and cohabitants, the length of time you have lived at your current address, your employment details and proof of earnings and expenses.
Why we collect your personal information
We collect personal information for the purposes of assessing your application for finance and managing that finance. We may also collect your personal information for the purposes of direct marketing and managing our relationship with you. From time to time we may offer you other products and services.
How do we collect your personal information?
Where reasonable and practical, we will collect your personal information directly from you. We may also collect your personal information from credit reporting bodies, finance brokers and other people such as accountants and lawyers.
Do we disclose your personal information?
We may disclose your personal information:
To prospective funders or other intermediaries in relation to your finance requirements;
To other organisations that are involved in managing or administering your finance, such as third-party suppliers, printing and postal services, call centres, lenders mortgage insurers, trade insurers and credit reporting bodies;
To associated businesses that may want to market products to you;
To companies that provide information and infrastructure systems to us;
To anybody who represents you, such as finance brokers, lawyers and accountants;
To anyone, where you have provided us with consent;
Where we are required to do so by law, such as under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth); or
To investors, agents or advisers, or any entity that has an interest in your finance or our business;
organisations that provide products or services used or marketed by us; or
To your employer, referees or identity verification services.
Before disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:
The person or organisation has a commitment to protecting your personal information at least equal to our commitment; or
You have consented to us making the disclosure.
We may use cloud storage to store the personal information we hold about you. The cloud storage and IT servers may be located outside Australia.
Credit Information
We may collect the following kinds of credit information and exchange this information with credit reporting bodies and other entities:
credit liability information, being information about your existing finance, including the name of the credit provider, whether the credit provider holds an Australian credit licence, the type of finance, the day the finance is entered into, the terms and conditions of the finance, the maximum amount of finance available and the day on which the finance was terminated;
Repayment history, which is information about whether you have met your repayments on time;
Information about the type of finance you are applying for;
Default and payment information; and
Court proceedings information.
We exchange this credit information for the purposes of assessing your application for finance and managing that finance.
This credit information may be held by us in electronic form on our secure servers and may also be held in paper form. We may use cloud storage to store the credit information we hold about you.
When we obtain credit information from a credit reporting body about you, we may also seek publicly available information, and information about any serious credit infringement you may have committed.
Direct marketing
From time to time we may use your personal information to provide you with current information about finance, offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company with whom we are associated.
If you do not wish to receive marketing information, you may at any time decline to receive such information by writing to us at Level 4, 60 Moorabool Street, Geelong Victoria 3220.
If the direct marketing is by email, you may email the Privacy Officer at kevin@cambridgecapital.au
How safe and secure is your personal information that we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may store your personal information in paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
Complaints
We will always aim to be fair and responsive. If you have a complaint, including a complaint about Cambridge Capital compliance with the Privacy Act 1988 (Cth) and the Credit Reporting Code, you may contact our privacy officer at kevin@cambridgecapital.au We will acknowledge your complaint within seven days. We will provide you with a decision on your complaint within 30 days.
Need more assistance?
If you are dissatisfied with the response of our complaints officer, you may make a complaint to the Privacy Commissioner, who can be contacted:
– www.oaic.gov.au
– 1300 363 992 or
– enquiries@oaic.gov.au
Constant changes to our privacy policy
We are constantly reviewing our policies and attempting to keep up to date with market expectations. Technology is constantly changing, as is the law and market practices.
As a consequence, we may change this privacy policy from time to time with updates to the Privacy Act 1998 (Cth)